How can we
help you?
We aim to respond within one working day
Whether you have a question about your membership, need help using the app, want to book a service or report an issue, our team is here to help. Please use the contact details below or speak to the team in person at the Club.
The fastest way to reach us is by email.
Email: support@tramphealth.co.uk
App Support
For help with the Tramp Health mobile app — including login issues, syncing wearables, bookings, the AI Concierge, push notifications or any other technical question:
When emailing, it helps us if you include:
- The email address registered to your account
- Your device (iPhone / Android) and OS version
- What you were trying to do and what happened
- A screenshot, if relevant
Membership Enquiries
For new memberships, billing, joining, cancellation, account changes or anything related to your Membership:
Privacy & Data
For data subject requests, privacy questions, account or data deletion, or anything covered by the UK GDPR:
Data Protection
Email: francesco@tramp.co.uk
Privacy and Data Protection Officer: Francesco
To request account or data deletion, see our Account & Data Deletion page.
Visit Us
Tramp Health (Mayfair) Ltd T/a Tramp Health
3 Upper Grosvenor St, London W1K 2NR
Company registration number: 17090455